User testing- round 1

Some refinements discussion with Julia first:

• Warn- first about 5 left, then later always when 1 left
• pop up your personal guideline in the beginning
• flip button for your personal guideline and when you receive it from someone
• all your favourites become your profile page- and from there you can select a personal guideline. and everytime you like something, it asks if you want to make it your personal guideline?or maybe asks just once and then you can change it from profile page. on the profile page - you view a collection of your favourites with an arrow button which you swipe.
• profile page should appear only when you have liked something- appears with a notification
• just like near the app icon- there are number notifications- instead it could be the number of the current guideline? ask paul
• question mark button on how exactly to create a guideline- take rules from the website
• black screen behind/shade during notification
• guideline waves its hands after being unlocked
• grey bump button until personal guideline is acquired.

Well the most important stage! Seeing what others think of the app- especially those who havent been deep diving into the app making for the last two months! Its always great to get some perspective and the round 1 of user testing was extremely helpful

I used some "app protoyping tools" and created some as you can see.
So we(Julia and I) explained the basic functioning and concept behind the app to our users and had a run through the different stages. At each stage posing a question to them and asking them if they understand the navigation and how we can make it better and whether they would like some more feedback from the app at any point. And ofcourse, if the app were such, would they install it?

Questions for user testing:

Start:

• In the beginning- zoom and pan and select- is it clear to click the figures?
• After receiving how many guidelines should the user be asked to share?
• When does the warning of ‘x guidelines left to be unlocked’ appear? Every time there are 5 left? Or just once in the beginning after 5 are left, and afterwards, every time 1 is left.
• Do we need a home button at all times/stages?

Unlocking:

• Do we need the text unlocking? Or is the sound feedback and text-sorry, congrats enough?
• Should the final guideline do a jig, or happy face, or surprise the user on finally receiving it?

Profile page:

• If the user tries to access profile page before a personal guideline is acquired, does it ask it to select a personal guideline or is profile page not available?

Personal guideline:

• One personal guideline that the user chooses or all his favourites become his personal guidelines?
• If one personal guideline – then does the user enter name behind?
• Font might change- is that okay?
• Keyboard appears – clash with eetiquette style?
• Earn a personal guideline change later in the game?

Flip:

• Can the user always flip guidelines to see the name?
• Can the user see names behind the ones he shared with bump? If yes, where does the flip sign occur?
• Should it also flip the speech bubble?
• Is it consistent that not all guidelines can flip to reveal a person they belong to? Or maybe that happens at a later stage?

Icons and notification:

• Should all the icons and notifications which are to be clicked have a shadow? Even the cross stitch grid in the beginning?
• Does the background become darker or fade out when a notification panel appears?

Like:

• Maybe when you like something, the user has the option of making it a personal guideline?
• Or do all favourites become personal guidelines? Also a good way of viewing favourites together.
• Is the position of the heart fine and noticeable even from the grid view?

Bump:

• If the user tries to share by bump before a personal guideline is acquired, does it ask it to select a personal guideline or is the bump function not available?

Posting:

• Does the user need a custom text message with the posting? Or should there be a standard eetiquette note?
• Does the email and facebook functions require a different type? Like verdana/Georgia?

Counter:

• A speech bubble from the counter- is this clear? The counter will have to figure out how many unlocking chances are left if the user is simultaneously unlocking and sharing. Even though there will be 3 new chances earned by the user, the user can still unlock 7 because of the beginning 10 which he hasn’t exhausted as yet. Is this confusing?

Create guideline:

• Font might change- is that okay?
• Keyboard appears - clash with eetiquette style?
• Is it odd to have 49 guidelines that you can create?
• Should these guidelines be different in the home page- what if user clicks on it before unlocking any other guideline? Should there be a notification in the beginning saying select 1-101. But what happens if you click on the 103? Can the user still create a guideline without seeing the others?

History page:

• Does the user need this page?

And the results and feedback:

• In the beginning, when you click on the first notification, it should zoom right away a little(just to demonstrate) and then you zoom in by hand
• The main buttons on the home page should be bigger and further away from the edge, which a bigger sensitive area to touch. maybe the flowers can be clicked too.
• People who do not want to click on buttons too much- may not need the "congratulations button" and it directs them straight to the guideline page and before the guideline is typed out it says congratulations!
• Sound, colour and text change as feedback
• The warning turns people off- show in a positive and motivating way
• Farmville example- everyday get the chance to unlock a guideline- if you fail and you want that guideline, you need to share.
• Bingo- you get an incentive when you have completed a row- 5 more chances to unlock!
• Limit the unlocking to time/days- time limitations
• Person should have the option to choose a guideline, and whether he/she wants to choose at all
• I want a unique guideline- create my own guideline
• Favourite guideline should be chosen out of the liked ones
• Jumping out of the app- too cumbersome. jumping to website- website too large, always have to zoom in. what if we create an extra hidden page on website meant for this app?
• Own guideline should only be submitted - no sharing liking, commenting. view your own submissions from your profile page.
• A submitted guideline to be approved, returns to user in the grid when its approved - user is the first to know if its approved- announcement made. the incentive to create new guideline is that you receive 5 new vouchers!
• History page is more important to us than the user- analytics for us.
• When the guideline unlocks- some animation, hands waving, 360 degree flip. if unanswered incorrectly, it turns doen hands, sad face.
• Sharing issue-i would not always share. work arounds- send emails to yourself.
• Mms, sms sharing option- other target groups after from just social networks.
• Print out version- eE post cards!
• English/german version?
• What does the start page plus logo look like- start page could have your personal guideline on it to remind you of it.
• If two people bump and I already have received your guideline before, then it stays like that or tells me I already have this guideline. Otherwise the problem of two names behind each card- and this could pose a problem in the long run!